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AllistonDoor & Opener Co.
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Illustrative garage doors scene — Extension Spring Replacement, Alliston
Gloved hand holding a white garage-door roller beside its track, with two loose rollers and a red tool on a tray. — Garage Door Roller Replacement, Alliston

Springs · Alliston

Extension Spring Replacement in Alliston

The door climbs with the left corner ahead of the right, then twists as it turns into the ceiling track.

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In plain words

A spring visit follows a fixed order, so you know what to expect. The technician releases the opener, raises the door fully and clamps it, because an extension spring is at its slackest with the door open. Then both springs, the pulleys, cables, hangers and containment cables are inspected and the door is weighed. Old springs come off, new ones go on with containment cables threaded through, cables are routed over the pulleys and both sides are hooked at the same setting. The clamps come off, the door is balanced by hand, and only then is the opener reconnected, adjusted and put through its reversal tests.

Sound familiar?

The home inspector's report on the house you are buying flags the garage door: extension springs with no safety cable running through them, coils showing rust, and a door that sank when he lifted it partway. The seller has never had it looked at.

How the visit goes

Extension Spring Replacement

How the visit goes

Illustrative garage doors scene — Alliston
Illustrative garage doors scene — Alliston
  1. Torsion or extension, and which extension layout

    The technician confirms the counterbalance type before choosing any part. Extension springs hang beside the horizontal tracks, one each side, with a pulley on the front end of each spring and a second, fixed pulley on the track angle near the door opening; the lift cable runs from the bottom corner over both. A torsion system has a spring on a shaft above the opening and belongs to a different service. Extension systems also vary: single or double springs per side on heavier doors, hangers fixed to the ceiling or to the rear track support, and cables that adjust at an S-hook, a clip or an eyebolt. Each affects the parts brought to the job.

  2. Setting both sides to the same hole

    The initial tension is set with the door open and clamped, so the technician is adjusting slack springs rather than loaded ones. Each cable's S-hook is placed in a hole on the hanger, or its clip set to a mark, and the two sides are put at the same position. The cables are drawn to the same snugness so that neither corner of the door is being pulled ahead of the other. A level across the top section confirms the door is square in its tracks. Only when both sides read the same do the clamps come off and the door come down for its first balance check.

  3. The numbers that stay with the door

    Before leaving, the technician tells you what the door weighed, which spring rating and length went on, whether the pulleys and cables were renewed, and which hook position the cables were set to. Write it on a card by the opener or inside the door's manual. Extension springs are sold by rating and length, so the next set can be ordered from that card without weighing the door again, and a technician arriving later can see at a glance whether the door has been altered since. Add the date and roughly how many times a day the door is used; together those two facts give a fair idea of when the springs will be due again.

Extension Spring Replacement

In the van

  • Extension springs, matched pair

  • Rear spring hangers and angle iron

  • Bottom brackets and clevis pins

  • Garage-door spray lubricant

  • Lift cables

Illustrative garage doors scene — Alliston

Extension Spring Replacement

What affects the quote

  1. How the door is sitting

    A door resting closed with one spring gone is straightforward. A door stuck partway, twisted in its tracks or with a cable wrapped around a pulley has to be supported and straightened first.

  2. One spring per side or two

    Heavier doors sometimes carry a pair of springs on each side rather than one. Four springs, four containment cables and the extra setting time show as their own lines.

  3. Track or section damage found on the way

    A bent horizontal track, a bracket pulled off the jamb or a top section twisted by running the opener on a broken spring is separate repair work, quoted on its own.

What to have ready

  • Is it a single or a double door, and what is it made of?
  • Is the door closed, fully open, or stuck partway?
  • Is there a thin cable running through the middle of each spring?
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Extension Spring Replacement: questions

Questions
Do the pulleys need replacing at the same time?

Often, yes. Each side has two pulleys, one on the spring and one fixed at the front of the track, and the cable rides over both on every trip. A pulley whose wheel has worn a sharp groove, or whose bearing has stiffened, drags on the cable and adds load the spring has to overcome, which is a common reason the old spring wore early. Pulleys that spin freely and run true can stay.

My springs squeak and twang. Is that normal?

Some noise is ordinary. Extension springs stretch and relax on every trip, and a dry coil or a pulley with a dry axle will squeak, especially in cold weather; a light spray of lubricant along the springs and a drop on each pulley usually quiets it. A sharper twang, or a new grinding from a pulley, is worth a look, since a stiff pulley loads the spring and wears the cable.

What is a safety cable, and does my door need one?

A safety or containment cable is threaded down the inside of each extension spring and fixed at the hanger behind and the bracket in front. It carries no load in normal use. If a spring snaps, the cable keeps the broken halves in place beside the track. Every extension-spring door should have one each side, and the industry's inspection checklist asks for it. Doors installed decades ago often have none; they are added with the new springs.

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